

My time is to valuable to use Apple Computers for a living.
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So about 1-4 weeks to get an Apple computer fixed plus all the travel time to and from the "Geniuses" plus the time you sit around waiting for them to turn up to your pre-arranged appointment time. If you accept then the device might be ready in 1-5 days. And 3-7 days later you get a repair estimate. Then you go there and hand in your device. That usually takes about a week before they have "time" for you. With Apple you "reserve" a time-slot with a Genius. On a good ThinkPad (In the MBP price-range) if something goes wrong - I call - and the service technician is ONSITE the next day - and tries to fix it there and then. One Genius "repair" was done so bad it then took out my LCD screen AND my "new" motherboard + a power supply after 30 minutes of turning it on. Unfortunately they did not know that I design hardware for a living - so in each case I got quoted $1000-$2000 repair costs - which ended up with Apple having to pay for it as I could prove it was known issues and manufacture mistakes.

I have spent hours at "Genius" service to get both fixed - and being told so many "non-truths" from Genius staff that if I had recorded it - it would have gotten millions of youtube views. I have 2 "older" MBP's that I'm holding on to as they are from the time when Apple cared slightly more about quality. Just to expensive to maintain and repair when something fails (and it will). I do use iPhone/iPad's but I would never again buy any MacBook / Mac computer. To add fire to the thread - Apple computers are badly made - period! Give me a ThinkPad anytime.
